The objective
Not so long ago we had an incident where our triaging team got a bug report from a hacker, which got lost in their inbox and forgotten about. A few days after another hacker submitted the same bug, which was then escalated to the client and paid. We then found out after the fact that the wrong hacker was paid, which meant that we now technically owed the original hacker €250k.
This is an expensive mistake for Immunefi both financially and potentially reputationally. We want to create a feature that ensures this never happens again.

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